Part of the heartbeat of HisHarvest is to plant seeds – that’s why we are passionate about partnering with local ministries and churches to sow back into the community we were created to serve. For every sale, a large portion of the profits is tithed directly to these beautiful ministries so that more workers can be sent out into the harvest fields as Jesus calls us. For more information, please email [email protected]
ORDER PROCESSING, SHIPPING & DELIVERY
We aim to fulfil and assign tracking details to all orders by the following business day via CourierPost. Once assigned, we will send you all of the information via email – allowing you to watch your parcel travel from our place to your hands! For domestic shipments, please allow 2-5 days for arrival. For international shipments, the arrival date can vary depending on shipping provider so we recommend keeping an eye on your tracking details for all relevant delivery updates.
HisHarvest is not responsible for any lost or stolen parcels BUT we will do our best to assist you in answering questions and concerns – simply email [email protected]
RETURNS & EXCHANGES
All HisHarvest garments & pieces are designed, printed, and packaged locally here in Aotearoa. As we are a small business who manufactures by hand there is the chance that minor mistakes might slip through our system. We would love to resolve these for you – if you receive a defective garment/product or it is the incorrect size, please contact us immediately so we can work together to resolve this problem for you. Our team would love to connect with you & walk you through the process of returning your product & receiving your intended piece. Please note: These costs will be incurred by us.
If you want to return an item for any reason, please email us at [email protected] within 14 days of receiving your delivery to begin our return process. You will then be contacted by our team and asked to ship the product/s to our return address for inspection. If all is in order, you will be refunded for the items returned. Please note: the original shipping cost and costs involved in returning the garment/s will not be refunded.
When returning product/s, we kindly ask that you would return them in their original state (in an unworn / unused condition). Please re-pack it tidily in its original packaging and then in a suitable package for shipping to ensure that the pieces do not attain damage through transit upon return. HisHarvest reserves the right to refuse returns and/or refunds if products are not returned in original & unused condition.
If you would like to exchange your product for another size/colour/piece, please follow our return policy as listed above and you will receive a full refund within 5-7 business days. From there, you can browse our collections online through our store page and choose your desired piece.
PRIVACY POLICY
HisHarvest respects every customer’s privacy and will not share personal information with any outside affiliates. Customer information is encrypted & stored securely to ensure efficient communication and delivery of order. The use of cookies is also encrypted and solely for site operation.